1. Sign into your account

2. View the products available in your area

3. Add to cart

4. Fill the delivery form with your contact details

5. Proceed to make payment

6. Make payment

7. You will be notified of a successful transaction via email.

8. Notifications will be sent to you via email or SMS to keep you updated on the status of your order until your order is delivered.

9. A delivery code will be sent to you via email or SMS notification. Please give the delivery code to the dispatch rider for order validation at the point of delivery

You will receive you order within 24hrs of placing your order. Incase of delayed delivery due to circumstances beyond our control, we will contact you promptly and deliver as soon as possible.

We are rapidly expanding. Please input your address on the website to see available product in your area.

The delivery cost depends on your location. Delivery is as low as N1000 depending on your address.

We are rapidly expanding. Please input your address on the website to see available product in your area.

Please raise a request on our support portal https://help.interswitchgroup.com/ capturing details below;
Date of transaction
Order No
Email Address
Phone No

While we have put processes and measures in place to ensure that you get the correct product ordered in good condition, if we do deliver a wrong item or damaged item, we will take responsibility and happily replace the item at no cost to you.

If we are unable to replace an item, a refund will be considered on a case by case basis and we will refund funds where there is a need. Please note that refund amount will be less bank charges. Where a refund has been approved, we will pay to your specified account no or wallet captured when raising your replacement/refund request on https://help.interswitchgroup.com/.

Orders successfully paid for and processed cannot be changed. You can only request to change an order If what was delivered was a damaged or a wrong item.

When orders are placed, we start processing immediately to meet our mandate of fast delivery. Also, goods taken out of our partners inventory cannot be returned to prevent fraud. Based on this, we currently do not support order cancellation. Orders successfully paid for cannot be cancelled.

While we have put processes and measures in place to ensure that you get the correct product ordered in good condition, if we do deliver a wrong item or damaged item, we will take responsibility and happily replace the item at no cost to you.

If we are unable to replace an item, a refund will be considered on a case by case basis and we will refund funds where there is a need. Please note that refund amount will be less bank charges. Where a refund has been approved, we will pay to your specified account no or wallet captured when raising your replacement/refund request on https://help.interswitchgroup.com/.

When orders are placed, we start processing immediately to meet our mandate of fast delivery. Also, goods taken out of our partners inventory cannot be returned to prevent fraud. Based on this, we are not able to accommodate a change in delivery address. Buyer will have to arrange for pickup from the address captured during order placement. We have put an address verification step in our buying process to allow you to reconfirm your address every time you shop with us. However, you can change/update your address before paying for your order while shopping.

You can reach out to us via https://help.interswitchgroup.com/ if you have further questions.